The median annual wage for Customer Service Representatives in Waterloo-Cedar Falls, IA is $40,520 (May 2024 BLS OES). The mean (average) is $43,760.
Pay spans roughly $30,990 at the 10th percentile to $59,970 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $19.48 per hour. An estimated 1,410 people work as customer service representatives in Waterloo-Cedar Falls, IA.
| Median (annual) | $40,520 |
| Mean (annual) | $43,760 |
| Median (hourly) | $19.48 |
| 10th percentile | $30,990 |
| 90th percentile | $59,970 |
| Employment | 1,410 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.