The median annual wage for Customer Service Representatives in Illinois is $44,910 (May 2024 BLS OES). The mean (average) is $47,510.
Pay spans roughly $32,140 at the 10th percentile to $67,710 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.59 per hour. An estimated 109,940 people work as customer service representatives in Illinois.
| Median (annual) | $44,910 |
| Mean (annual) | $47,510 |
| Median (hourly) | $21.59 |
| 10th percentile | $32,140 |
| 90th percentile | $67,710 |
| Employment | 109,940 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.