The median annual wage for Customer Service Representatives in Chicago-Naperville-Elgin, IL-IN is $45,820 (May 2024 BLS OES). The mean (average) is $48,450.
Pay spans roughly $33,730 at the 10th percentile to $67,920 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $22.03 per hour. An estimated 81,630 people work as customer service representatives in Chicago-Naperville-Elgin, IL-IN.
| Median (annual) | $45,820 |
| Mean (annual) | $48,450 |
| Median (hourly) | $22.03 |
| 10th percentile | $33,730 |
| 90th percentile | $67,920 |
| Employment | 81,630 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.