The median annual wage for Customer Service Representatives in New York-Newark-Jersey City, NY-NJ is $48,890 (May 2024 BLS OES). The mean (average) is $53,670.
Pay spans roughly $36,060 at the 10th percentile to $78,000 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $23.50 per hour. An estimated 132,090 people work as customer service representatives in New York-Newark-Jersey City, NY-NJ.
| Median (annual) | $48,890 |
| Mean (annual) | $53,670 |
| Median (hourly) | $23.50 |
| 10th percentile | $36,060 |
| 90th percentile | $78,000 |
| Employment | 132,090 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.