The median annual wage for Customer Service Representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV is $44,800 (May 2024 BLS OES). The mean (average) is $48,980.
Pay spans roughly $34,840 at the 10th percentile to $73,000 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.54 per hour. An estimated 37,150 people work as customer service representatives in Washington-Arlington-Alexandria, DC-VA-MD-WV.
| Median (annual) | $44,800 |
| Mean (annual) | $48,980 |
| Median (hourly) | $21.54 |
| 10th percentile | $34,840 |
| 90th percentile | $73,000 |
| Employment | 37,150 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.