The median annual wage for Customer Service Representatives in New York is $47,840 (May 2024 BLS OES). The mean (average) is $52,610.
Pay spans roughly $35,480 at the 10th percentile to $77,170 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $23.00 per hour. An estimated 145,100 people work as customer service representatives in New York.
| Median (annual) | $47,840 |
| Mean (annual) | $52,610 |
| Median (hourly) | $23.00 |
| 10th percentile | $35,480 |
| 90th percentile | $77,170 |
| Employment | 145,100 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.