The median annual wage for Customer Service Representatives in San Jose-Sunnyvale-Santa Clara, CA is $60,830 (May 2024 BLS OES). The mean (average) is $63,800.
Pay spans roughly $43,150 at the 10th percentile to $91,550 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $29.24 per hour. An estimated 9,750 people work as customer service representatives in San Jose-Sunnyvale-Santa Clara, CA.
| Median (annual) | $60,830 |
| Mean (annual) | $63,800 |
| Median (hourly) | $29.24 |
| 10th percentile | $43,150 |
| 90th percentile | $91,550 |
| Employment | 9,750 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.