The median annual wage for Customer Service Representatives in Worcester, MA is $46,190 (May 2024 BLS OES). The mean (average) is $48,560.
Pay spans roughly $35,440 at the 10th percentile to $63,820 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $22.21 per hour. An estimated 5,230 people work as customer service representatives in Worcester, MA.
| Median (annual) | $46,190 |
| Mean (annual) | $48,560 |
| Median (hourly) | $22.21 |
| 10th percentile | $35,440 |
| 90th percentile | $63,820 |
| Employment | 5,230 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.