The median annual wage for Customer Service Representatives in Wilmington, NC is $36,860 (May 2024 BLS OES). The mean (average) is $40,700.
Pay spans roughly $29,160 at the 10th percentile to $55,550 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $17.72 per hour. An estimated 2,830 people work as customer service representatives in Wilmington, NC.
| Median (annual) | $36,860 |
| Mean (annual) | $40,700 |
| Median (hourly) | $17.72 |
| 10th percentile | $29,160 |
| 90th percentile | $55,550 |
| Employment | 2,830 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.