The median annual wage for Customer Service Representatives in Utica-Rome, NY is $44,420 (May 2024 BLS OES). The mean (average) is $46,500.
Pay spans roughly $31,830 at the 10th percentile to $63,500 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.36 per hour. An estimated 1,840 people work as customer service representatives in Utica-Rome, NY.
| Median (annual) | $44,420 |
| Mean (annual) | $46,500 |
| Median (hourly) | $21.36 |
| 10th percentile | $31,830 |
| 90th percentile | $63,500 |
| Employment | 1,840 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.