The median annual wage for Customer Service Representatives in Springfield, IL is $38,160 (May 2024 BLS OES). The mean (average) is $41,570.
Pay spans roughly $29,650 at the 10th percentile to $57,110 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.35 per hour. An estimated 1,410 people work as customer service representatives in Springfield, IL.
| Median (annual) | $38,160 |
| Mean (annual) | $41,570 |
| Median (hourly) | $18.35 |
| 10th percentile | $29,650 |
| 90th percentile | $57,110 |
| Employment | 1,410 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.