The median annual wage for Customer Service Representatives in Scranton--Wilkes-Barre, PA is $38,820 (May 2024 BLS OES). The mean (average) is $42,230.
Pay spans roughly $29,460 at the 10th percentile to $59,220 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.67 per hour. An estimated 3,830 people work as customer service representatives in Scranton--Wilkes-Barre, PA.
| Median (annual) | $38,820 |
| Mean (annual) | $42,230 |
| Median (hourly) | $18.67 |
| 10th percentile | $29,460 |
| 90th percentile | $59,220 |
| Employment | 3,830 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.