The median annual wage for Customer Service Representatives in Rockford, IL is $40,840 (May 2024 BLS OES). The mean (average) is $44,390.
Pay spans roughly $29,840 at the 10th percentile to $62,870 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $19.64 per hour. An estimated 2,270 people work as customer service representatives in Rockford, IL.
| Median (annual) | $40,840 |
| Mean (annual) | $44,390 |
| Median (hourly) | $19.64 |
| 10th percentile | $29,840 |
| 90th percentile | $62,870 |
| Employment | 2,270 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.