The median annual wage for Customer Service Representatives in Richmond, VA is $39,480 (May 2024 BLS OES). The mean (average) is $43,510.
Pay spans roughly $28,980 at the 10th percentile to $60,540 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.98 per hour. An estimated 11,870 people work as customer service representatives in Richmond, VA.
| Median (annual) | $39,480 |
| Mean (annual) | $43,510 |
| Median (hourly) | $18.98 |
| 10th percentile | $28,980 |
| 90th percentile | $60,540 |
| Employment | 11,870 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.