The median annual wage for Customer Service Representatives in Pittsfield, MA is $43,630 (May 2024 BLS OES). The mean (average) is $46,580.
Pay spans roughly $34,450 at the 10th percentile to $62,090 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $20.98 per hour. An estimated 770 people work as customer service representatives in Pittsfield, MA.
| Median (annual) | $43,630 |
| Mean (annual) | $46,580 |
| Median (hourly) | $20.98 |
| 10th percentile | $34,450 |
| 90th percentile | $62,090 |
| Employment | 770 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.