The median annual wage for Customer Service Representatives in Norwich-New London-Willimantic, CT is $41,570 (May 2024 BLS OES). The mean (average) is $44,410.
Pay spans roughly $33,480 at the 10th percentile to $58,880 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $19.98 per hour. An estimated 1,850 people work as customer service representatives in Norwich-New London-Willimantic, CT.
| Median (annual) | $41,570 |
| Mean (annual) | $44,410 |
| Median (hourly) | $19.98 |
| 10th percentile | $33,480 |
| 90th percentile | $58,880 |
| Employment | 1,850 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.