The median annual wage for Customer Service Representatives in Knoxville, TN is $38,350 (May 2024 BLS OES). The mean (average) is $41,510.
Pay spans roughly $28,040 at the 10th percentile to $59,410 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.44 per hour. An estimated 7,750 people work as customer service representatives in Knoxville, TN.
| Median (annual) | $38,350 |
| Mean (annual) | $41,510 |
| Median (hourly) | $18.44 |
| 10th percentile | $28,040 |
| 90th percentile | $59,410 |
| Employment | 7,750 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.