The median annual wage for Customer Service Representatives in Kalamazoo-Portage, MI is $39,440 (May 2024 BLS OES). The mean (average) is $42,840.
Pay spans roughly $29,430 at the 10th percentile to $60,560 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.96 per hour. An estimated 1,870 people work as customer service representatives in Kalamazoo-Portage, MI.
| Median (annual) | $39,440 |
| Mean (annual) | $42,840 |
| Median (hourly) | $18.96 |
| 10th percentile | $29,430 |
| 90th percentile | $60,560 |
| Employment | 1,870 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.