The median annual wage for Customer Service Representatives in Grand Rapids-Wyoming-Kentwood, MI is $43,230 (May 2024 BLS OES). The mean (average) is $45,270.
Pay spans roughly $30,020 at the 10th percentile to $62,340 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $20.78 per hour. An estimated 8,440 people work as customer service representatives in Grand Rapids-Wyoming-Kentwood, MI.
| Median (annual) | $43,230 |
| Mean (annual) | $45,270 |
| Median (hourly) | $20.78 |
| 10th percentile | $30,020 |
| 90th percentile | $62,340 |
| Employment | 8,440 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.