The median annual wage for Customer Service Representatives in Decatur, IL is $39,140 (May 2024 BLS OES). The mean (average) is $44,100.
Pay spans roughly $30,630 at the 10th percentile to $64,480 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.82 per hour. An estimated 460 people work as customer service representatives in Decatur, IL.
| Median (annual) | $39,140 |
| Mean (annual) | $44,100 |
| Median (hourly) | $18.82 |
| 10th percentile | $30,630 |
| 90th percentile | $64,480 |
| Employment | 460 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.