The median annual wage for Customer Service Representatives in Cleveland, OH is $43,960 (May 2024 BLS OES). The mean (average) is $46,020.
Pay spans roughly $30,640 at the 10th percentile to $62,480 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.14 per hour. An estimated 15,780 people work as customer service representatives in Cleveland, OH.
| Median (annual) | $43,960 |
| Mean (annual) | $46,020 |
| Median (hourly) | $21.14 |
| 10th percentile | $30,640 |
| 90th percentile | $62,480 |
| Employment | 15,780 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.