The median annual wage for Customer Service Representatives in Charlotte-Concord-Gastonia, NC-SC is $44,480 (May 2024 BLS OES). The mean (average) is $44,830.
Pay spans roughly $30,470 at the 10th percentile to $61,160 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.39 per hour. An estimated 27,730 people work as customer service representatives in Charlotte-Concord-Gastonia, NC-SC.
| Median (annual) | $44,480 |
| Mean (annual) | $44,830 |
| Median (hourly) | $21.39 |
| 10th percentile | $30,470 |
| 90th percentile | $61,160 |
| Employment | 27,730 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.