The median annual wage for Customer Service Representatives in Champaign-Urbana, IL is $39,330 (May 2024 BLS OES). The mean (average) is $43,460.
Pay spans roughly $30,210 at the 10th percentile to $62,240 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.91 per hour. An estimated 1,510 people work as customer service representatives in Champaign-Urbana, IL.
| Median (annual) | $39,330 |
| Mean (annual) | $43,460 |
| Median (hourly) | $18.91 |
| 10th percentile | $30,210 |
| 90th percentile | $62,240 |
| Employment | 1,510 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.