The median annual wage for Customer Service Representatives in Cedar Rapids, IA is $44,650 (May 2024 BLS OES). The mean (average) is $45,660.
Pay spans roughly $30,620 at the 10th percentile to $62,730 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.46 per hour. An estimated 2,780 people work as customer service representatives in Cedar Rapids, IA.
| Median (annual) | $44,650 |
| Mean (annual) | $45,660 |
| Median (hourly) | $21.46 |
| 10th percentile | $30,620 |
| 90th percentile | $62,730 |
| Employment | 2,780 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.