The median annual wage for Customer Service Representatives in Canton-Massillon, OH is $38,850 (May 2024 BLS OES). The mean (average) is $42,390.
Pay spans roughly $28,260 at the 10th percentile to $57,440 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.68 per hour. An estimated 2,710 people work as customer service representatives in Canton-Massillon, OH.
| Median (annual) | $38,850 |
| Mean (annual) | $42,390 |
| Median (hourly) | $18.68 |
| 10th percentile | $28,260 |
| 90th percentile | $57,440 |
| Employment | 2,710 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.