The median annual wage for Customer Service Representatives in Amherst Town-Northampton, MA is $43,100 (May 2024 BLS OES). The mean (average) is $46,240.
Pay spans roughly $34,130 at the 10th percentile to $62,040 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $20.72 per hour. An estimated 790 people work as customer service representatives in Amherst Town-Northampton, MA.
| Median (annual) | $43,100 |
| Mean (annual) | $46,240 |
| Median (hourly) | $20.72 |
| 10th percentile | $34,130 |
| 90th percentile | $62,040 |
| Employment | 790 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.