The median annual wage for Switchboard Operators, Including Answering Service in Springfield, MA is $35,970 (May 2024 BLS OES). The mean (average) is $38,640.
Pay spans roughly $35,090 at the 10th percentile to $42,480 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $17.29 per hour. An estimated 60 people work as switchboard operators, including answering service in Springfield, MA.
| Median (annual) | $35,970 |
| Mean (annual) | $38,640 |
| Median (hourly) | $17.29 |
| 10th percentile | $35,090 |
| 90th percentile | $42,480 |
| Employment | 60 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.