The median annual wage for Switchboard Operators, Including Answering Service in New York is $45,030 (May 2024 BLS OES). The mean (average) is $49,450.
Pay spans roughly $36,250 at the 10th percentile to $78,470 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $21.65 per hour. An estimated 2,070 people work as switchboard operators, including answering service in New York.
| Median (annual) | $45,030 |
| Mean (annual) | $49,450 |
| Median (hourly) | $21.65 |
| 10th percentile | $36,250 |
| 90th percentile | $78,470 |
| Employment | 2,070 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.