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Switchboard Operators, Including Answering Service Salary in Baltimore-Columbia-Towson, MD

The median annual wage for Switchboard Operators, Including Answering Service in Baltimore-Columbia-Towson, MD is $39,150 (May 2024 BLS OES). The mean (average) is $40,510.

Pay spans roughly $31,200 at the 10th percentile to $48,340 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $18.82 per hour. An estimated 250 people work as switchboard operators, including answering service in Baltimore-Columbia-Towson, MD.

Median (annual)$39,150
Mean (annual)$40,510
Median (hourly)$18.82
10th percentile$31,200
90th percentile$48,340
Employment250

Updated 2026-07-23.

Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.