The median annual wage for Computer User Support Specialists in Massachusetts is $75,670 (May 2024 BLS OES). The mean (average) is $76,040.
Pay spans roughly $49,110 at the 10th percentile to $101,560 at the 90th, so experience and specialisation move this figure a lot. At the median that is about $36.38 per hour. An estimated 19,570 people work as computer user support specialists in Massachusetts.
| Median (annual) | $75,670 |
| Mean (annual) | $76,040 |
| Median (hourly) | $36.38 |
| 10th percentile | $49,110 |
| 90th percentile | $101,560 |
| Employment | 19,570 |
Updated 2026-07-23.
Source: BLS OES May 2024 — bls.gov/oes. Checked 2026-07-23.